I would not recommend anyone to use U-Haul for their moving needs. I placed my reservation 11 days from the day that I need it. The location I selected for pick-up was roughly 15-20 minutes from my house. On the day of pick-up, I used the U-Haul app and found that the location for pick-up had been changed to a site that was one hour north of my home. I contacted U-Haul and was told “We don’t have any trucks in the city”. When I arrived onsite to pick up my U-Haul the staff was unable to complete my check out as the app was down. They contacted U-Haul directly and they U-Haul was not willing to help the lady that was trying to complete the rental. After 45 minutes the app did come up, and I was able to leave. When I was attempting to take the U-Haul back, I found that U-Haul changed my drop off location to a site that was almost an hour away from me. This company has some sketchy business practices.
Nathaniel G
Storage Choice Hattiesburg LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hattiesburg, MS 39402
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Excellent experience! Highly recommend to anyone needing a U-Haul.
Matt CBill and his Pitt Bull Girls were outstanding! Very accommodating, professional, expedient and personal!
JOHN PAfter Hours drop off. Lot is fenced, no instructions for after hours drop offs.
Marilys HVery polite very clean and friendly
STEVEN B