The service was excellent. Very efficient and helpful.
PATRICIA G
Valley Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Heber City, UT 84032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The only store employee that spoke English had no idea what to do to rent me the truck. My pickup appt was at 9 am, at 11:00, I finally drove off with it after spending 1 hr & 45 minutes on the phone walking me through the checkout process because the employee wouldn’t talk to them.
brad mThe overall cost of renting the U-Haul ended up being quite high for what we used it for. Will choose a different provider next time.
Kirk BI was over charged 1 day. To much of an inconvenience to go back and deal with it.
NIKOS SPickup location was zero help. Got charged an extra $30 for coverage that I very clearly declined but the person ringing it up didn't seem to understand anything. I tried to fight it but it was so painful that it was just worth paying an additional $30. Then I dropped the trailer off on Sunday after calling the number - I had to switch drop off locations because the one I was returning to had a gate closed. I called the number, dropped it at the new place and was told that was sufficient. Then I called back on Monday to confirm the drop off and make sure everything was accounted for - got transferred 3 different times and was ultimately told I was fine and would get a receipt. Didn't hear anything. Called on Tuesday and was told they had a site manager actively driving over there to check it in and that I'd get a receipt within 30 minutes. Didn't hear anything. Called back on Wednesday and wasn't hanging up until I could get an answer. Was told they had a site manager driving over there to check it in and I'd hear back within 30 minutes. 3 hours later I finally heard back and got the receipt and got charged another $30 for an extra day. Terrible experience overall.
CRAYDEN D