The young man who received the trailer was very helpful and polite.
Glenn A
Strat Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hempstead, TX 77445
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very good service
Jose GNot going to lie, when I saw the location I expected poor service, but man was I shocked when I walked in. GREAT customer service. Was in and out super quick. Wish I knew/remember the gentlemen’s name that was working the desk (date/time that the gentlemen worked was 5/8/2026, 10:41am was the time I got the text after making the reservation with him) very respectful, professional, also had a great sense of humor. He deserves a raise if he hasn’t already gotten one. Thank you again.
Dylon RI picked up the trailer at 2 pm and verified the location was supposed to be open until 6 pm for returns. I arrived at 5:35 pm and they were closed. I had to contact U-Haul who was able to get ahold of someone with the facility who gave me a gate code for entry. I should have been told the would close early.
ALEC WThe driveway was very tough to turn with the 26 foot truck.. overall the gentleman working there was very helpful.
RONALD A