Horrible, had to just leave the truck as there was Noone there to check in the truck. Called the person in charge (eric) for 2 days and couldn't leave a message as his voicemail was full. Requested a written confirmation by email, never received a call or an email until I pursued the regional manager. Very poor customer service and reflects poorly on Uhaul.
CAMERON L
South Bay Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hermosa Beach, CA 90254
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The service was excellent
ERIC TBest experience ever! Never have I ever been in and out within seconds of renting and returning a truck. This is my 1st choice next time I rent. I will recommend this location to all my friends and customers.
PAUL M10 Ft Truck was dirty. Handles on both windows broken. Passenger door jammed. Transmission sticking and revving motor in freeway traffic. Very difficult to adjust drivers seat. Brake lift handle was half hanging off. Truck was not in good shape for renting. It needs service badly.
LINDA HQuick & Ray!
DAWN B