I would recommend this U-Haul location to a friend but with caution. The truck we ordered was there waiting for us, but it had not been touched after a significant snowstorm passed through a week before. It was caught in a drift that I had to plow through to extract the vehicle and the windshield required clearing of snow and ice before I could use the truck. Nothing was done to prepare the truck for us other than keeping the reservation. The rest of the transaction was seamless and the return was simple.
JOSEPH U
The Mail Box Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Highland, IL 62249
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It's very expensive a mile for a Senior on Social Security trying to move!!! We should have a discount rate since we need all kinds of help moving!!! But other than that , it's all good! It would of been cheaper if I didn't have to return it to the same location....
LISA SNo personnel contacted personally by the drop off Highland, IL office. All was done online on the Uhaul website. We followed the instructions including posting requested photos of the vehicle onside and out. It would have been nice if someone had called us to confirm all was well. Otherwise, it was great location and service.
Marybeth PDrop off on a Sunday so no contact with anyone. So the question asked if personal was helpful doesn’t work the way it is asked
Anthony GLove Nat great guy
LINDA K