The application for my phone was not effective. It was very frustrating. I ended up having to call the proprietor of this location at his home before work hours where he assisted me in getting the truck that I needed. Highest marks for Tom at this location. Please Work on the phone app.
Francis M
Found And Fixed Hudson Valley
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Highland, NY 12528
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The folks at Found and Fixed HV were great to work with, very helpful and friendly.The help support folks were very helpful too. Area to improve on - The UHAUL smart phone APP leaves a lot to be desired. As retired I/T professional who worked for a global IT company for 42 years, I can say that the App needs lots of improvements. For example: while performing the many steps to pick-up the rental using the smartphone app, there were several points where pictures were to be taken and uploaded. Most of the pictures did not process, or the button to take the picture was hidden. after contacting the help support team, they were able to help get us past these glichy points. then came time to inspect the vehicle and take a & upload pictures. Needless to say the picture taking process was very panful and basically gave up and just picked not to upload picture.. but hat to upload one picture of the license plate number. I hope this helps and improve the smartphone App.
Jose DVery nice excellent
Wilfredo DNothing. I put the key in the wrong place and they were very friendly and found it. They were closed when I dropped it off so I don't have much to say but they seem very nice.
john rFriendly, professional, flexible and helpful. I will be back. Recommended
Justin S