I was charged $40 for gas and I only drove 14 miles. I want a refund. This un-manned location method is bullshit when you rip off your customers. It’s a huge pain in the ass and then you charge me more with zero service. I cannot recommend U-Haul.
John G
West Coast Self Storage Hillsboro
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hillsboro, OR 97123
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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For first time customers, finding the after hour drop off location was hard. The app didnt even say where
Arturo BFriendly staff and incredibly easy process
Adam KRight tire was low on pick up and had an indicator light on. That shouldve been accessed before our rental.
Nicole SU-Haul moved my reservation from my original location & the truck at the new location added miles to my fee. This is gross abuse of adding more financial gain by putting the burden in the customer. The truck was available at the original location. This is awful business practice. The truck at the new location was dirty, full of grass clippings, & gas was not at a reasonable marker. Which forced me to go out of my way again to add my miles & gas to the truck. Why is this put back on the customer!?? Renters beware of this business practice.
BRETT W