After planning to originally pick up our U-Haul in La Crosse, our pick up location was changed the day before to Hillsboro. When we arrived, the app wasn’t working for us to unlock the key box and receive the keys. We had to call a representative and work with the gentleman working at Peterson Garage and it still took us at least 40 minutes to leave the location with our U-Haul. It was frustrating and added 2 hours to our total time (because of the extra driving being rerouted to Hillsboro) before we finally arrived in La Crosse, where we were moving our college son from his house.
Kyle K
Peterson Garage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hillsboro, WI 54634
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This was nearly 45 miles out of my way and added 2 hours extra to our day of packing/loading/moving. Then, once I git there, the virtual check in and the whole app was super useless. Thank god I could get the key out of the lockbox and next day was told I "basically stole the truck!". Not a great thing to say to a customer stressed out and driving in the midst of moving when the UHaul technology stunk.
Richard CThe truck (and trailer) were both dropped off after hours. However, there was absolutely no issues with anything including where to park the two units as well as where the key drop was. The parking area for the units was clean, well organized and easily accessible. Based off the time of getting my electronic receipt of drop off after the facility opened and processed everything, the process was very timely.
Steven MNone
Jennifer ESteve was very helpful. And kind
KAREN M