Hidden fees, mileages rate way too high and fuel cost per gallon outrageous!
Richard S
Bas Brothers Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Honesdale, PA 18431
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Customer Service is lacking. Problem resolution is a 0 out of 10. Would not recommend!
Andrew Cwhen i pulled in i left my wife out to browse the store while backed up to trailer, a women came out yelling when i backed up to the hitch that i need to park at the beginning of parking lot. i mentioned that i’m hear to pick up but stilled yelled to move away from trailer. i proceeded to go in and sign paper work, when we exited to store my wife stated that they were talking smack about me that i should have known to come in before i backed up to trailer. i hope that this will be posted as you don’t know who’s in the store when your talking smack( i’m staying in kind words) about as it may cost you business .
KENNETH KOver charged for one hour of overtime I was charged for a full day and charge $20 for dropping it off after hours when I thought I was on the website and had checked it in. Apparently your website sucks and so does ba
RONALD CExplain how and when to use the app to begin. I couldn't take proper photos when I picked it up so thought to take it home...a mile away when I could get clear photos done. When the app timed out and I couldn't document anything, I called and was told it is controlled by GPS. I should have known that as a customer.
ELLEN S