They were very responsive and positive.Loretta S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Houston, TX 77038
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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We have the largest selection in the industry!
- 4.0 Average Customer Rating
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Your valuable feedback will help us serve you better.
Continue to put the customer's welfare first.Caaron F.
I was overcharged for the mileage that I used, just to overhear that a team member that is no longer with them put the last mileage in. When I picked up the truck I completed online & the system didn't allow me to do mileage on the truck, so I was never able to enter now I'm getting charged for miles I never used. Also, when I picked the truck up the code was already set on the lock to retrieve the keys â€œDINKâ€ was the code. When I spoke with U-Haul that they told me I wouldn't get charged to extend the time I needed, so I paid an additional 34.06 to keep another day, so when I take the truck back all of a sudden I'm charged $47 in fees. And a promised to pay was forged signed and completed on 9/16/2023 which i never signed. Overall they are running a very unprofessional office at this location. And I will be getting someone to look into how U-Haul is handling business, cause the extra miles that got added, and a forged signature is a little much.Monica M.
Keep up great workDelois A.
Everything was great no problem and helped me out as much as possible to make my move easyJanet P.