Horrible service schedule my pickup for 12pm got there nobody was there called the number & she claimed she was around the corner at the store i sat for an hour waiting to get my uhaul was charged extra fees ended up being $82 for the 3 hour uhaul & now my back statement is saying they charged my $449
Sasha J
K&K Quality Contractors LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77045
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was able to pick up my truck late using their mobile check-in. The lock was wasy to use (unlike some other locations I had tried) and the truck was ready to go. When I turned the truck back in, the rep from the office was very pleasant and told me I was free to go and she would take care of everything, which she did.
John BThis was a total disaster after I returned the truck hours later someone called to say that I didn’t return the keys when I left the keys in the truck and they also sent a text stating that they were going to charge my card $150 for locksmith!!! They also try to run my card again for $63 when they owe me for the mileage that I did not use!!!
ANDRIAN BFix the truck make sure they are working properly
Tarsha HNo good customer service, need to update website as well as hours on the door and have adequate and knowledgeable staff and have a male onsite and need to have someone there during business hours.
Kimberly G