The customer service was excellent! Friendly environment and I definitely recommend this location for anyone that needs their services!YAUNA W.
Moving Truck Rental in Houston, TX at U-Haul Moving & Storage at Greenspoint Mall
Houston, TX 77060
(On I-45 S Feeder)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
One-Way and In-Town Local Rentals in Houston, TX 77060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Improve the phone systems that seem to have barely any volume or connection when speaking to somebody, I was charged twice for equipment that I ordered online and was told they couldn't find any orders in their systems although I had proof of receipts.Juan Michael E.
Find more friendly employees like the one I had, I've never had a better experience anywhere. His humor and demeanor where top notch he need a major raise for sure if possible!!! Zachary Crafton was his name never have I met a friendlier sales/rent "Professional" in my life!!AARON M.
I was very satisfied. I have no complaints.JOYCE H.
The staff at Greens point were amazing. If it was not for the in convince of a 45 minute commute between locations this score would be 5 stars. This was not the location we booked. It was 45 min drive from the original location and we were very frustrated and disappointed that we were not notified of the change ahead of time. We were notified when we pulled up to the Kingwood location. This caused a lot of issues and a lot of stress in an already stressful day.TRINA B.
Jamal was very professional and accommodating. U-Haul is lucky to have himJESUS E.
The employees were respectful and fast on getting my uhaul ready, thanksJill P.
I purchased Uhaul vehicle insurance, and was told at the counter that insurance I purchased would cover any and all damages to the vehicle. The tire had a blowout. When I took truck back to location I was told again that insurance would cover it. Without any update or explanation I was charged $481 for damages. I spoke with Manager and was advise that I would not be covered under policy I purchased. This is very upsetting to be told one thing at the counter and something completely different happening. Employees at counter were very unprofessional and maintained personal conversations with friends on phone while they were checking me in/out. Very poor customer service overall.RICKY R.
Waited for 15 minutes while employee hung out outside But once in did well. Drop off didn't get receipt or by email I was toldRoxanna Q.
The young lady that assisted me was SUPER GOOD in handling my needs! Thanks.WANDA C.
Everything's okayDemetrius O.
The best customer service ever. The young man that helped me was very friendly and eager to get my truck returned as quickly as possible. Answering my questions quick and very helpful.Jennifer N.
As a former employee of Uhaul, I was very disappointed in the condition of the truck I received. It was dirty, steeringwheel was sticky and cab and windows had not been cleaned. The traction light was on and engine knocked when it started. The oil was low and needed washer fluid. Not at all anything I would have rented to a customer.RICHARD H.
Nothing the checking in the truck kept searching for the location but I ended up getting help. Jamal and Chris was the best, very nice and knowledgeable. Jamal helped out in every way he could over the phone and in person and was very patient! Chris stepped in and help check in the car when the place was closed because I was having trouble checking in the truck! They made the experience so much easier!ERIAL H.
Speed up rental contract time. Many things repeated steps as well.TIMOTHY JOHN M.
Great job to Khris Thanks for good work and the new great jobJADA R.
I am not a very tall person it was so hard climbing and getting off of your truck's do I need to put a step and for a woman it's hard to climb up so I would appreciate it if you would start putting steps in your trucks because I do rental trucks and I'm going to have to rent another one soon to travel to Las Vegas for my daughter to take her some of my old furniture and if I can't find one with a step then I will have to go to Penske thank youDIANA Amada C.
Loved the experience! Staff was very friendly! Will be using them again!ANDRIKA Nicole C.
More employee would help the waiting time, but the service that I received was great. The staff was very professional. Each time I went they took care of me.REALUS L.
The staff is excellent. Kristoher the General Manager is awesome. The assistant manager Domick is fabulous. This is my go to location. This location is so professional. Lady HaleLanita H.
Excellent service from an awesome team!TARRIASHANNA R.
Great customer service, very friendly people.CHRISTAL JOSEPHI M.
Not sure if computer was slow or he just had too many distractions while checking me out.Daniel M.
I was satisfied with the service. Jamal was above and beyond. Very humble, fast and focused. Good job! I added a little more gas in the tank. I wish there could be a way to know how many mile a gallon the rack goes so customers can have a rough estimation of how much gas to add in the tank. Thank you so much.Fekadu G.