Moving Truck Rental in Houston, TX at U-Haul Moving & Storage at Greenspoint Mall

465 reviews

11911 North Frwy   Houston, TX 77060
(On I-45 S Feeder)

(281) 445-1010

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(281) 445-1010

11911 North Frwy
Houston, TX 77060
(On I-45 S Feeder)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
Truck Rentals

One-Way and In-Town Local Rentals in Houston, TX 77060

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

465 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

The customer service was excellent! Friendly environment and I definitely recommend this location for anyone that needs their services!

YAUNA W. 
Rating:
2.0

Improve the phone systems that seem to have barely any volume or connection when speaking to somebody, I was charged twice for equipment that I ordered online and was told they couldn't find any orders in their systems although I had proof of receipts.

Juan Michael E. 
Rating:
3.0

Find more friendly employees like the one I had, I've never had a better experience anywhere. His humor and demeanor where top notch he need a major raise for sure if possible!!! Zachary Crafton was his name never have I met a friendlier sales/rent "Professional" in my life!!

AARON M. 
Rating:
5.0

I was very satisfied. I have no complaints.

JOYCE H. 
Rating:
2.0

The staff at Greens point were amazing. If it was not for the in convince of a 45 minute commute between locations this score would be 5 stars. This was not the location we booked. It was 45 min drive from the original location and we were very frustrated and disappointed that we were not notified of the change ahead of time. We were notified when we pulled up to the Kingwood location. This caused a lot of issues and a lot of stress in an already stressful day.

TRINA B. 
Rating:
5.0

Jamal was very professional and accommodating. U-Haul is lucky to have him

JESUS E. 
Rating:
5.0

The employees were respectful and fast on getting my uhaul ready, thanks

Jill P. 
Rating:
1.0

I purchased Uhaul vehicle insurance, and was told at the counter that insurance I purchased would cover any and all damages to the vehicle. The tire had a blowout. When I took truck back to location I was told again that insurance would cover it. Without any update or explanation I was charged $481 for damages. I spoke with Manager and was advise that I would not be covered under policy I purchased. This is very upsetting to be told one thing at the counter and something completely different happening. Employees at counter were very unprofessional and maintained personal conversations with friends on phone while they were checking me in/out. Very poor customer service overall.

RICKY R. 
Rating:
3.0

Waited for 15 minutes while employee hung out outside But once in did well. Drop off didn't get receipt or by email I was told

Roxanna Q. 
Rating:
5.0

The young lady that assisted me was SUPER GOOD in handling my needs! Thanks.

WANDA C. 
Rating:
5.0

Everything's okay

Demetrius O. 
Rating:
5.0

The best customer service ever. The young man that helped me was very friendly and eager to get my truck returned as quickly as possible. Answering my questions quick and very helpful.

Jennifer N. 
Rating:
3.0

As a former employee of Uhaul, I was very disappointed in the condition of the truck I received. It was dirty, steeringwheel was sticky and cab and windows had not been cleaned. The traction light was on and engine knocked when it started. The oil was low and needed washer fluid. Not at all anything I would have rented to a customer.

RICHARD H. 
Rating:
5.0

Nothing the checking in the truck kept searching for the location but I ended up getting help. Jamal and Chris was the best, very nice and knowledgeable. Jamal helped out in every way he could over the phone and in person and was very patient! Chris stepped in and help check in the car when the place was closed because I was having trouble checking in the truck! They made the experience so much easier!

ERIAL H. 
Rating:
4.0

Speed up rental contract time. Many things repeated steps as well.

TIMOTHY JOHN M. 
Rating:
5.0

Nothing

Jon M. 
Rating:
5.0

Great job to Khris Thanks for good work and the new great job

JADA R. 
Rating:
5.0

I am not a very tall person it was so hard climbing and getting off of your truck's do I need to put a step and for a woman it's hard to climb up so I would appreciate it if you would start putting steps in your trucks because I do rental trucks and I'm going to have to rent another one soon to travel to Las Vegas for my daughter to take her some of my old furniture and if I can't find one with a step then I will have to go to Penske thank you

DIANA Amada C. 
Rating:
5.0

Loved the experience! Staff was very friendly! Will be using them again!

ANDRIKA Nicole C. 
Rating:
4.0

More employee would help the waiting time, but the service that I received was great. The staff was very professional. Each time I went they took care of me.

REALUS L. 
Rating:
5.0

The staff is excellent. Kristoher the General Manager is awesome. The assistant manager Domick is fabulous. This is my go to location. This location is so professional. Lady Hale

Lanita H. 
Rating:
5.0

Excellent service from an awesome team!

TARRIASHANNA R. 
Rating:
5.0

Great customer service, very friendly people.

CHRISTAL JOSEPHI M. 
Rating:
4.0

Not sure if computer was slow or he just had too many distractions while checking me out.

Daniel M. 
Rating:
5.0

I was satisfied with the service. Jamal was above and beyond. Very humble, fast and focused. Good job! I added a little more gas in the tank. I wish there could be a way to know how many mile a gallon the rack goes so customers can have a rough estimation of how much gas to add in the tank. Thank you so much.

Fekadu G. 
No reviews have been submitted for this location.

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