Service was great and the guys were very friendly
Marion W.
Shell Auto Care 529
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77084
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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no sign said Shell Auto Care It was located way back from street and was hard to see the staff was nice
bill G.The location looks very rundown. While going through the process of submitting evidence of the drop off, a homeless women who was camping out in front the business managed to defecate in front of my 10 year old son. The customer service experience needs attention as well. When I initially called to confirm if this location was a after hour location for drop off I was told no and almost paid for another day when it wasn't not necessary. Luckily, the sales rep that I was transferred to disconnected with me and I ended up getting a great rep named Alex who confirmed this location was drop off eligible. Thanks again Alex.
Cecilia C.Had to go to the office to find the key even though it was supposed to be in the truck for easy pickup. Truck was not clean. Missing equipment that I booked, had to go back to the office to ask for the trolleys and blankets and other things that i booked. They did not have all of what I had asked for, but at least I got the most important things. Not a great location...
Goeran O.I was harassed about not returning a truck that was returned on the same day
Tauneffie C.