This location is very poorly run. The employee here gave my rental away, then altered my account information in an attempt to cover his tracks, I am still getting charged monthly for a rental that never occurred! I would avoid this location at all costs! Worthless service!Hector W.
Moving Truck Rental in Houston, TX at U-Haul Moving & Storage of Copperfield
Houston, TX 77095
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 8 am - 6 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Houston, TX 77095
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very satisfied. Everything went smooth.HOWARD D.
the truck left a big glob of motor oil and stains in my driveway - happy with service and people, but not happy w/ the truck.Michael C.
Keep the Mgr She is excellent and quite knowledgeable The reservation system is a joke vehicles not available Will never use Uhaul again Ryder is my next choiceBILLY E.
Lower the mileage price downMARVIN J.
Somewhat disorganized management.ROMEL T.
This location never fails! Always great customer service and always stocked with what you need! ThanksJOSE C.
Hassle Free and Affordable!CHARLI C.
The vehicle I was given was in horrible condition. It was clean but there were a lot of safety concerns. Vehicle inspections should be done before and after a vehicle is rentedRYAN B.
I usually don't do any reviews of companies that have provided services for me. However, I am compelled to offer my thoughts on my recent experience at U Haul. Great customer service, and easy experience at checking in and checking out. Highly recommend this particular franchise!!!!!GREGORY C.
I don't know. You need to clone Deb. He went above and beyond. He made the whole process easy and professional with a open friendly manner.Jimmy F.
Truck had drinks in it when we arrived and when we returned the truck they charged me for gas when it was out back where I left itdeanne V.
Your people need to know what they are doing. The woman working the counter made it known to everyone it was her first week. I rented the truck for 6 hours from 4pm to 10pm. I returned the truck right around 650PM. I couldn't even get all my things out of the truck without being harassed by both employees to give them the keys. I told them multiple times i would check it in online, yet they persisted on getting the keys from me without checking the unit back in online with photo confirmation. They continued to pester me until i told them to back off and that i had the truck until 10pm and would give them the keys once i completed my check in. Just because they were closing at 7pm doesn't mean you badger the customer over and over againChris K.
What I reserved wasn't available, although there was a guarantee it would be available. I could've rented at the location closest to me that had the same equipment. Very inconvenient to say the least! To top it off, I asked about the van when I walked in and the representative began to laugh as if the missing equipment was a joke. The individual (Rhonda) with the employee ID that had the tag displayed as owner had a nasty attitude. I will not give this location my business any longer because of the service and convenience. I will also advise my colleagues, business partners and those associated with me to never do business with this location. VERY UNPROFESSIONAL!JEREMY M.
The equipment was clean but definitely showed signs of wear and tearNadine B.
Let them know of required drop off time. I didn't know I had to drop off by 10am and was charged for an extra day. My pick up location actually offered me an extra day for free and I ended up being charged.Darrell F.
Rhonda runs a smooth operation, would come to her any where she works!!! Amazing employee!ARMANDO R.
Excellent customer serviceSabino G.
Excellent rental! Thanks!JOSEPH M.
some what mad at uhaul the store has knot sent me a total bill on my last rental. when i left they said they would sent me my toat bill tex on my phone, they have knotKennith A.
I had a horrifying experience. See my official complaint filed by the manager at the drop off location,TONYA B.
Very good customer serviceMAKIA D.
Every time I rent I never get the vehicle I want nor it is ever ready at the time I choose, probably won't be using uhaul again.TIARA F.
I can't think of anything that you can improve for this location. The staff is very friendly and does everything right.DAVID C.