This location is very poorly run. The employee here gave my rental away, then altered my account information in an attempt to cover his tracks, I am still getting charged monthly for a rental that never occurred! I would avoid this location at all costs! Worthless service!
Hector W.Moving Truck Rental in Houston, TX at U-Haul Moving & Storage of Copperfield
8330 Hwy 6 N
Houston,
TX
77095
Services at this Location:
Contact Us
8330 Hwy 6 NHouston, TX 77095
Services at this Location:
Location Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 8 am - 6 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Houston, TX 77095
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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Propane
Propane service delivered straight to your door!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Very satisfied. Everything went smooth.
HOWARD D.- Rating:
- 5.0
the truck left a big glob of motor oil and stains in my driveway - happy with service and people, but not happy w/ the truck.
Michael C.- Rating:
- 5.0
Keep the Mgr She is excellent and quite knowledgeable The reservation system is a joke vehicles not available Will never use Uhaul again Ryder is my next choice
BILLY E.- Rating:
- 5.0
Lower the mileage price down
MARVIN J.- Rating:
- 3.0
Somewhat disorganized management.
ROMEL T.- Rating:
- 5.0
This location never fails! Always great customer service and always stocked with what you need! Thanks
JOSE C.- Rating:
- 5.0
Hassle Free and Affordable!
CHARLI C.- Rating:
- 3.0
The vehicle I was given was in horrible condition. It was clean but there were a lot of safety concerns. Vehicle inspections should be done before and after a vehicle is rented
RYAN B.- Rating:
- 5.0
I usually don't do any reviews of companies that have provided services for me. However, I am compelled to offer my thoughts on my recent experience at U Haul. Great customer service, and easy experience at checking in and checking out. Highly recommend this particular franchise!!!!!
GREGORY C.- Rating:
- 5.0
I don't know. You need to clone Deb. He went above and beyond. He made the whole process easy and professional with a open friendly manner.
Jimmy F.- Rating:
- 1.0
Truck had drinks in it when we arrived and when we returned the truck they charged me for gas when it was out back where I left it
deanne V.- Rating:
- 2.0
Your people need to know what they are doing. The woman working the counter made it known to everyone it was her first week. I rented the truck for 6 hours from 4pm to 10pm. I returned the truck right around 650PM. I couldn't even get all my things out of the truck without being harassed by both employees to give them the keys. I told them multiple times i would check it in online, yet they persisted on getting the keys from me without checking the unit back in online with photo confirmation. They continued to pester me until i told them to back off and that i had the truck until 10pm and would give them the keys once i completed my check in. Just because they were closing at 7pm doesn't mean you badger the customer over and over again
Chris K.- Rating:
- 1.0
What I reserved wasn't available, although there was a guarantee it would be available. I could've rented at the location closest to me that had the same equipment. Very inconvenient to say the least! To top it off, I asked about the van when I walked in and the representative began to laugh as if the missing equipment was a joke. The individual (Rhonda) with the employee ID that had the tag displayed as owner had a nasty attitude. I will not give this location my business any longer because of the service and convenience. I will also advise my colleagues, business partners and those associated with me to never do business with this location. VERY UNPROFESSIONAL!
JEREMY M.- Rating:
- 5.0
The equipment was clean but definitely showed signs of wear and tear
Nadine B.- Rating:
- 3.0
Let them know of required drop off time. I didn't know I had to drop off by 10am and was charged for an extra day. My pick up location actually offered me an extra day for free and I ended up being charged.
Darrell F.- Rating:
- 5.0
jgggff
WILLIAM B.- Rating:
- 5.0
Rhonda runs a smooth operation, would come to her any where she works!!! Amazing employee!
ARMANDO R.- Rating:
- 5.0
Excellent customer service
Sabino G.- Rating:
- 5.0
Excellent rental! Thanks!
JOSEPH M.- Rating:
- 4.0
some what mad at uhaul the store has knot sent me a total bill on my last rental. when i left they said they would sent me my toat bill tex on my phone, they have knot
Kennith A.- Rating:
- 4.0
I had a horrifying experience. See my official complaint filed by the manager at the drop off location,
TONYA B.- Rating:
- 5.0
Very good customer service
MAKIA D.- Rating:
- 1.0
Every time I rent I never get the vehicle I want nor it is ever ready at the time I choose, probably won't be using uhaul again.
TIARA F.- Rating:
- 5.0
I can't think of anything that you can improve for this location. The staff is very friendly and does everything right.
DAVID C.