Rental was perfect, start to finish.
gloria B
IStorage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Humble, TX 77338
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Honestly, I have such low expectations of customer service in most areas that I would express my opinion as “relief” thst the truck was there and that it was running. I had to replace a windshield wiper. I had to drive to the original location to pick up my packing stuff I had already paid for (and they actually didn’t have). This place didn’t have the blankets… I didn’t wait long. I was happy that U-Haul reached out to me to find a truck instead of letting me show up and not have one. (Which happens on the regular with car rental places) Overall, it’s a slow process to pick up any rental vehicle and this was a quick as any. The truck was better than expected. Gas mileage was closer to 8 mpg. .
RICHARD PNot rented, the system was.having issues. They weren't able.to resolve it so we declined.
BRENDA LHaul truck was extremely raggedy and could not drive over 20 miles, this caused me to need the truck longer for use and I incurred extra charges. The truck was shacking and brakes were extremely bad. I will never use haul again. First and last experience.
Dion RWorst U-Haul we have gotten. The truck alignment was so bad that it was not safe to drive long distance. The truck ac wasn’t working because black smoke came from underneath it. Truck made loud sounds when driving and smoke was underneath when driving more then 10 min into the drive. Worst truck rental ever. Very disappointed
Jaclyn C