I picked up the 5x8 trailer and had no idea I would not receive the plug to connect to my truck for brake lights. I was told to go purchase one therefore I had no rear lights on the trailer leaving the lot! NOT GOOD SERVICE
Theresa L
Up A Notch Auto Sales LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35810
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Josh was very helpful. The main location didn't have the trailer, and he did.
Jennifer KHad to go to some sort of parking lot to a building that looked abandoned an area that looks shady.
DEBRA CThe place is a dump. No attendant at location. Rather, had to call the attendant and deal with him on the telephone with a screaming baby in the background the entire time. Required multiple telephone calls, and text messages with pictures to give him everything he needed when I went to pick up the trailer.
Eric EReservations were made weeks in advance for the Governor’s Drive location. When I showed up at the initial location, I was told nothing was available and I was sent to the alternate location (Up A Notch). The initial reservation was scheduled for 9 am but the new reservation was for 10am, which was a significant schedule impact. Also, the original reservation was not transferred to the new location so I had to start all over. After nearly 30 minutes on the phone with U-Haul, the owner showed up to provide me with a key. While I understood that the owner of the business had an issue that prevented him from being there on time, I am not upset with him. My concern is that U-Haul, which is usually reliable simply left me in a lurch and delayed my pickup of the truck by nearly two hours. I will not make reservations through U-Haul again if at all possible
Matthew M