Truck felt off as far as drivability is concerned, still completed the job, just didn't feel right
Kristen J
Master Tech Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hurst, TX 76053
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I experienced great customer service so continue to provide great customer services
Rosa MI have used U-Haul a number of times when needing some short-term hauling capability and have always been satisfied with the equipment and personnel at your facilities. However, I find the check-out text and App, where you request the renter to verify the mileage, equipment ID and condition of the equipment to be extremely frustrating and totally unnecessary. You are basically confirming information that has already been confirmed in the check-out process. Both times I've tried to use it; it has been a total failure. The photo capability never works, and I finally just wind up bailing out of the app and going on my way.
Curtis WWe got the u haul reserved because the website said it was 70 something dollars but then afterwards we get re located 2 times to pick up the truck and ended up being charged 200 + dollars .
DOMINIC HGreat group of people. This is their 'side job' so more hours would be great, but understandable. Made it as easy and direct as possible.
Glenn K