I reserved a location that is close to my house 4 weeks prior to rental date. That location 1545 W. Broadway St, didn't have the truck size I reserved. I was given another location and had to take an Uber to pick up the truck. This is very poor system. I expect to receive the truck I rented at the location I picked, if its not available it should not have let me rent the truck.FRANK B.
Energy Self Storage
(U-Haul Neighborhood Dealer)
Idaho Falls, ID 83401
(We currently offer a free truck with move in to one of our storage units)
- Monday9 am–5 pm
- Tuesday10 am–6 pm
- Wed–Thur9 am–5 pm
- Friday10 am–6 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Idaho Falls, ID 83401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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I didn't like the fact that I had to bring it back 6 hours to where I got it instead of where I was at it was vary inconvenient and if I wanted to I had to pay 400+ More to drop it off in a different location when it didn't give me the choice in the first place to pick a drop off location. Other then that the lady was vary nice and the place was good as well just wasn't happy about thatJONATHAN T.
This location failed to have the equipment ready for use. The trailer was missing an electrical harness extension. I had to pull the trailer (illegally) to another U-Haul location to get the problem resolved.MIKEL K.
There was no one to help us hook up the auto transport. It took over an hour to figure out. The lady there was very nice, but she didn't know how to help.Micheal G.