Moving Truck Rental in Idaho Falls, ID at Access Controlled Storage
(U-Haul Neighborhood Dealer)

310 reviews

1333 S Pioneer Rd   Idaho Falls, ID 83402
(Pioneer Rd is now accessed by Wal~Mart on Utah Ave)

(208) 522-5294

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 4/19/2021 - 5/31/2021: Closed

Services at this Location:

Contact Us

(208) 522-5294

1333 S Pioneer Rd
Idaho Falls, ID 83402
(Pioneer Rd is now accessed by Wal~Mart on Utah Ave)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 4/19/2021 - 5/31/2021: Closed
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Idaho Falls, ID 83402

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

310 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Mandy was great getting the Uhaul ready for us. She was fast and friendly.

PETER S. 
Rating:
5.0

Your online reservation and return system is not user friendly. I am a computer programmer and yet I still couldn't get it to work properly. Thankfully the gentleman that assisted me in renting was able to correct everything.

Jeri B. 
Rating:
4.0

There was bit of an issue with their CC equipment.

Adam F. 
Rating:
5.0

Everything went very smoothly except the new computer program had issues. When there are fixes for the problem, it should be sent to everyone. They shouldn't have to call to get that info.

RICHARD E. 
Rating:
5.0

Everyone was very helpful, you have no problems to fix. I'm a truly content customer of U Haul. Frank .

Frank P. 
Rating:
3.0

The running lights did not work on this 6' x 12' cargo trailer. I had to drive with the flashers on when it got dark. Thankfully, my move was not delayed or significantly impacted. However, someone should have them repaired.

Tyna S. 
Rating:
3.0

Your customer service online is great. I was accidentally overcharged for mileage and it was solved within 30 of emailing your customer service.

Rachel F. 
Rating:
1.0

Employee did not know much about the equipment. The system crashed while I was there so the employee had to call someone. This made it take a long time.

reese P. 
Rating:
5.0

Friendly, professional. Made my renting experience wonderful.

Daryl D. 
Rating:
5.0

Thank you for the quick service for my last minute project.

Rob W. 
Rating:
4.0

We requested a 26' truck. The previous customer did not return it in time so we could only get a 20' and had to find a trailer. I think u haul should have given us the trailer free of charge and charged the previous customer for being late!!! We did not get the trailer rental free. When we got to our destination, there was question about a dent on the wheel well. We did NOT do it but when we picked up the trailer it was not noted. The u haul store in Idaho Falls corrected it. Pick up the pase Oregon. Use Idaho Falls as an example.!

Jolene F. 
Rating:
5.0

Nothing, we are so grateful for the help and service we received! We ended up having some troubles in our trip and the U haul group was so great helping us get things worked out. Thanks!!

Jay K. 
Rating:
5.0

the person that checked me in was nice and helped me get the information I needed to receive credit for missing blankets.

Lawrence A. 
Rating:
5.0

Very courteous

Barbara B. 
Rating:
5.0

Very friendly staff. No problems encountered.

Shell P. 
Rating:
5.0

Access storage personnel went out of their way to help me. I needed an enclosed trailer due to weather. They found one for me, called me during transit, and we're fantastic to work with. I would recommend them to anyone.

Terry H. 
Rating:
5.0

No improvement needed. I was welcomed to drop off the trailer and she was very pleasant to work with.

JEANNE B. 
Rating:
5.0

The owner (Mandy?) was very helpful and pleasant. I was short on time for both the pick-up and drop-off but she was so efficient that were able make both appointments.

Rating:
4.0

Nothing lady was awesome quick and every thing was ready to go

Kelly C. 
Rating:
5.0

Location was clean and inviting. I wouldn't have a problem sending wife and kids to location. Area was all secured and recorded. Both personnel were prompt and extremely friendly. Would rent from here again.

Courtney K. 
Rating:
5.0

The vehicle was very easy to drive and got great has mileage. The only drawback was it didn't have a CD player.

Sandy G. 
Rating:
5.0

They were very kind and helpful

Sandy H. 
Rating:
4.0

Truck was a quart low on oil upon checking the oil before starting our move. Truck also had a shake in the steering wheel at about 65 mph.

Carney H. 
Rating:
5.0

need jacks on trailers

blake C. 
Rating:
5.0

I would have absolutely recommended this location prior to our drop off because they were extremely helpful in helping us change out the ball for our hitch and setting up the car to be towed. Unfortunately when we got to the drop off location, we learned they incorrectly set up the car being towed in several different ways which could have led to an incident. When the inspection was happening, we were told one of the tires needed to be changed because it was close to having a blow out with how bald it was. While they were extremely nice and helpful I think they could use some additional training.

Ami B. 
No reviews have been submitted for this location.

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