The uhaul was great. They were polite and accommodating. The app was easy to use. The movers were a disappointment. Beware of movers all together. The best way to put that is, if you need the help, don’t buy insurance because you will be denied no matter what, and think of them as just a couple of guys you dragged off the street. Stay on top of every movement they make. If you have someone inside to watch them and someone at the truck so you can make sure nothing gets damaged. DO NOT BE UNDER THE ASSUMPTION THAT IT’S THEIR JOB SO THEY KNOW WHAT THEY ARE DOING. My mistake was I am alone so I couldn’t be in all places at the same time and because of that i couldn’t prove when the damages to my items occurred so i was denied. Huge scratch down the front of my new 50 Samsung tv. Brand new deep freezer scratched and dented. So the money I paid for extra insurance was free money for them. Beware and watch every movement.
EARLIE S
Ideal Truck Service LLP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46222
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I made my reservation at an UHaul full service location - reservation was changed by UHaul to a location that did not offer locks, boxes, moving accessories. Location was not clearly marked as to where the office was located (had to walk through working bay areas), code not received prior to arrival at gate, UHaul did not contact me on Friday night as communicated by UHaul in the rental contract.
KATHLEEN TMuy amable el señor aunque no hablo inglés iso todo con mucha paciencia y el carro estaba en perfectas condiciones y la entrega estuvo perfecta sin duda en el futuro lo volveré a utilizar
RANDY PKeep the reservations that people make. Don't force them to rent a bigger vehicle for twice asuch money.
JOSHUA BLocked entry. No one around.
Peter C