Ok....but hours after we dropped off vehicle I was getting reminders (text AND missed call) that my rental was due to be turned in the NEXT DAY 6/10...which was incorrect. It was due to be turned in on 6/9. I had to call uhaul and have them instruct the drop off location in check in the truck we turned in to them.
CHARLES G
Campionis True Value
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Iron Mountain, MI 49801
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- 4.0 Average Customer Rating
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Have equipment being rented checked over so customers do not go throw process of hooking up trailer only to discover a missing taillight. Firing or instructing the gentleman who bitched about how he tells his boss that he doesn't make shit ( money) doing these rentals and what a waste of time it is to be " fucking with this junk" would go a very long ways. I was very uncomfortable and have never encountered such unbelievable displeasure of there employer. The female who signed me up and did the rentsl application did great except never changed the number of which unit I rented when it was discovered the trailer I was supposed to rent needed obvious repairs.
Jodi DRented a truck for 4 days with the understanding from the rep that if I didn't need it for the 4 days I could return truck and be charged for just the days I used. That didn't happen. Kept it for a day but still have to pay for the 4 days. So rented a 15ft truck forca day at a cost of $278. Would you be happy $ Was either lied to or rep didn't know what they were doing. Will never use uhaul again. Had a truck from penske Reserved. Should have stuck to that reservation.
DEAN PGreat customer service! Efficient, friendly and helpful. Thank you!!
bridget bThe 5x8 trailer I rented was missing a tie down hook in the front. Luckily we weren’t hauling a bike that was super heavy and we improvised.
Michele J