It was kind of a meh moment. I got the equipment turned in okay but there was some initial confusion. In the end - we got it done.
DANIEL B
Iva Quick Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Iva, SC 29655
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Owner did not want to rent truck to me due to going 1 way. I however did all renting online. The back of the truck had 30+ blankets in the back that I had to remove and put into another truck. The rear cargo was dirty, old shirt and other clothing left in front cargo, chp holders dirty. Truck was really dirty outside as well.
Christopher BThe only issue I had was the store clerk wasn’t proficient on filing out the online forms so it took way longer than it should to rent the auto transport
CHRISTOPHER SThe check engine light was on the whole time we rented the truck. They did not enter in the correct drop off location on my contract thus resulting in me being charged and additional $147.00 for this. Tried to call U-Haul Customer Service, but got disconnected by them and no attempt has been made to recontact me even though they confirmed my name and phone number at the beginning of the call. Either refund the $147.00 to my card that I used to rent this equipment or I will contact my bank and have them cancel the entire rental amount. I can be reached at 706-567-2827 to get this resolved. thank you.
ROGER FThe representative told us we had to call customer support because she couldn't get the computer to work. So we called and customer support said we were good to take the equipment. That locations representative called and reported the equipment stollen.
Jamie W