Moving Truck Rental in Jackson, TN at U-Haul Moving & Storage of Downtown Jackson

1906 reviews

173 Airways Blvd   Jackson, TN 38301
(@ Lambuth)

(731) 424-7360

Location Hours

  • Mon: 9 am - 5 pm
  • Tue-Wed: Closed
  • Thur-Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(731) 424-7360

173 Airways Blvd
Jackson, TN 38301
(@ Lambuth)

Services at this Location:

Location Hours

  • Mon: 9 am - 5 pm
  • Tue-Wed: Closed
  • Thur-Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Jackson, TN 38301

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

1906 reviews

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Write a review
Rating:
3.0

Very slow to deal with people. The page did not work or the ladies where not trained. They asked me like 5 time all my contact information

Armando C. 
Rating:
5.0

Caterra Reese was way beyond awesome as a CSR and made sure my experience was memorable! When I returned the truck the lady treated me like a well appreciated customer! The ladies customer services need to be commended for a job well done with monetary bonus!

THELMA T. 
Rating:
3.0

The back of the Uhaul was dirty when it was picked up

Marvin N. 
Rating:
5.0

The uhaul return app was easy to use for after hour service and while completing the information the staff arrived. She was friendly and very helpful.

CRYSTAL R. 
Rating:
4.0

This location was great even though they are supposed to be closing. The problem I had was with the Memphis area office. Instead of calling me 24 hours before pick up, I received 30 minutes beforehand to tell me that they had no trucks with in the 40 mile radius. They found me one an hour away.

Jacob F. 
Rating:
5.0

Dustin did a great job of showing us the boxes and what we needed in the size truck we received.

Stephen M. 
Rating:
5.0

Best uhaul experience I have had. The young gentlemen was accommodating and informative. Made my moving experience super easy and painless. Thanks !

Peter M. 
Rating:
2.0

Trailer did not have proper wiring, I was told that the location would not provide the necessary wiring and that I had to purchase additional wiring to make their trailer work.

WILLIAM K. 
Rating:
3.0

Convenient location but the truck was very dirty. Still had some trash from the previous customer and debris in the cab.

Danielle S. 
Rating:
1.0

You can have your worker actually stay the hours Advertised I arrived five minutes before 5 PM and he was already gone

Adrian M. 
Rating:
1.0

Employee wasn't familiar with the mobile app I had tech problems which I tried explaining to Taylor Brooks but she still resolve this problem I feel like I was overcharged for fuel and didn't get the chance to review the fuel prior to the mobile app issue she decided to choose the technology versus her customer I have used U-Haul all my adult life and never paid as much as I have for a trip that was less than 5 miles round trip

Regina J. 
Rating:
2.0

The people are friendly but are incompetent.

Joseph R. 
Rating:
4.0

Make sure all the equipment that the customer asks and paid for are in the vehicle. I paid for something that I did not get. Eventually, the company dropped the extra cost.

CARLOJUAN M. 
Rating:
1.0

Contract should've been read out loud won't ever use this location again. Have never had a problem with them just this location

ANGELA H. 
Rating:
1.0

Your trailers are causing damage to low profile vehicles. Must fix this. Hope that Uhaul will repair my vehicle.

Bobby W. 
Rating:
5.0

Kim was excellent, she was friendly and polite

William S. 
Rating:
5.0

Easy return process!

Jasmine M. 
Rating:
1.0

Taylor was very rude I accidentally hit the side of the building because she didn't move the truck for me and she had a attitude I will never come back to the uhual place again

domineque Y. 
Rating:
5.0

The whole process went very smoothly

Terry T. 
Rating:
5.0

Great service

Randy L. 
Rating:
2.0

Employees and customers wear not wearing cloth face masks as required by city. I wore my mask but would have liked others to do the same.

Glen R. 
Rating:
3.0

First of all, the truck I reserved from the Old Hickory location was given to someone else. Thankfully the staff at this location was able to locate a truck available at Airways. I lost over 2 hours of time though waiting, and this location was further from my move. Second, the back of the truck was not clean. There was dirt and broken glass we had to clean up. More lost time. Other than that, the truck at least was in good shape and handled well. Third, the mobile return process is terrible. The Uhaul app kept crashing and starting over. The web site kept giving errors when trying to load pictures. It took more than 30 minutes to complete this process and no help was there since the location is closed Tuesdays and Wednesdays. Very frustrating and more lost time. This was by far the worst experience I have had with Uhaul, and we have used their equipment many, many times.

James M. 
Rating:
5.0

Rhiannon Crenshaw was fabulous. Very focused on customer service.

Deann T. 
Rating:
1.0

Before arrival I called to ask what trucks were available & was told that there was only a 26” truck but online it stated there were more. Book the 20” truck online. Upon arrival, the guy was was rude. I rented a $7 dolly online but once got to the store the worker stated there were none which had to pay $10 for a bigger one. Once he brought the truck out, there was a dolly there. I stated “Oh here's one right here” he said ok well.., and started rolling the big dolly back inside and I told him to wait because he charge me for the bigger one. First he ignored what I was saying and I had to keep saying wait. He turned around with the appliance dolly came towards me with it. He left it there and walked off and went back in building. I had to load appliance dolly myself. The customer service was awful. & I would like a refund.

Amber P. 
Rating:
1.0

A truck that was reserved Was not the here three times! I will never use I haul again

James H. 
No reviews have been submitted for this location.

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