Moving Truck Rental in Jacksonville, FL at U-Haul Moving & Storage at Regency

2273 reviews

9411 Atlantic Blvd   Jacksonville, FL 32225
(Located right across the street from the TGI Fridays or right beside the So)

(904) 720-1932

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(904) 720-1932

9411 Atlantic Blvd
Jacksonville, FL 32225
(Located right across the street from the TGI Fridays or right beside the So)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Jacksonville, FL 32225

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

2273 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Fast and efficient service in and out.

Gary B. 
Rating:
5.0

Excellent customer service!!! Despite COVID-19 happening, people need a smile or laughter and they did just that. Pleasant experience.

shanique B. 
Rating:
3.0

Misbilled, wrong truck, very loud engine noise had to find, full ash tray and drink spill, second gear sounds rough (even when truck is empty.)

Kelli B. 
Rating:
2.0

Well I only went 17.5 miles on the truck drop back off didn't get explained what too do when bring back so I went inside and the guy said he will take care of it so I got over charge and some hidden fees I was not told about so the lady rented me the truck never told me how to open the gate. I'm just vary disappointed that I got overcharged. And I have profe on my phone so this is not vary perfeshenal. And I put the gas back in into it too.i only made two trips that where 7.9 miles each way and 1.5 miles to the gastation

JEFFERY M. 
Rating:
5.0

Member at pick up location was very friendly and provided outstanding customer service.

RAY S. 
Rating:
3.0

Provide customer parking for more than 30 minutes.

HOPE L. 
Rating:
5.0

I love this location because of the friendliness, personable, and hospitality. I have never run into a rude or impatient person at this location regardless of the bookings and how many people they deal or have dealt with during the day. The online accessibility makes the transition easier as well. Thank you all and keep up the great work.

Marinda B. 
Rating:
5.0

None extremely great service and people!!

John A. 
Rating:
3.0

I rented a tow car dolly from the Regency location. The parking and drive is very tight with no room to turn around. I have discovered this to be true at many u-haul locations. The wheel straps were not put on well. Part way through my journey one came off the wheel. Thank God we saw it before something awful happened. The chain on the tow dolly was wrapped around the frame and the employees were not able to release it. They sent me to another location to have it fixed.

Cheryl S. 
Rating:
5.0

A bigger sign and improve the area around the buildings with bigger drive areas.

Blake L. 
Rating:
1.0

When a client pays for a rental of equipment ( I.e. a dolly, furniture pads etc.), it's a good idea to make sure that they are in the truck. When I got my rental there was absolutely none of my equipment in the truck that caused a serious delay on my move and I will have to spend MORE money to rent a truck and equipment at another business. I have never had this problem at any other of the U-Haul locations in Jacksonville and I can safely say that I will never be using this one again.

CAMERON V. 
Rating:
1.0

Over charged me , slow service , poor job overall

CHRISTOPHER P. 
Rating:
5.0

Thank you

TYLER K. 
Rating:
1.0

The 1st time I used U haul I was treated fairly. But when I used the location Jax Fla on 9411 Atlantic Blvd both times i was overcharged. I really feel like the people who run that location are crooks and cannot be trusted I was taken advantage by them 2 times. I should have learned the first time. That location will never ever get my business again. They are theives..

Patrick N. 
Rating:
5.0

Great

Sheronda W. 
Rating:
5.0

Get updated vehicles

Annette W. 
Rating:
5.0

Excellent customer service

Fernando T. 
Rating:
1.0

Y'all stole my fucking money lied and said I used a Dolly and furniture pads when neither were included in my rental ...

JAH'FORIA T. 
Rating:
5.0

I would like to commend Jonathan for being extremely helpful and professional today. He handled my reservation so well despite some mixups with the online reservation. I couldn't be more grateful for his help and patience during such a stressful time as moving.

Anita P. 
Rating:
5.0

Everything was outstanding

Leo W. 
Rating:
1.0

I will not recommend UHaul PERIOD after the experience I just had today, and that is unfortunate. I used to love Uhaul but not after today. You all have a LOT of making up to do

JOSHUA W. 
Rating:
5.0

Excellent service and truck was clean and ran good

Roger S. 
Rating:
5.0

I was totally impressed with everything. I called maybe hour and a half before I needed the truck. I was able to pick up the truck with no problems. I also like the new return process when no one in the office. I had to call for a little help, but that was on me. Great service!

Debra S. 
Rating:
5.0

Excellent service, front desk agent gives you all detailed information you should know.

YOAN G. 
Rating:
4.0

Charging cleaning fee. The van was returned in same condition.

Delaine A. 
No reviews have been submitted for this location.

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