Adds false charges to final total
AYANA R
Stop N Go Storage of Jacksonville LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32244
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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There was broken glass all in the back of uhual from previous user and my son didn’t see it so he ended up cutting his hands on it. After speaking with the representative inside, she you’d be in a rude manner that she had cleaned it the night before & wont even acknowledge my concerns.
Alisa CBueno yo recoji la van viernes a las 5:00pm y yo pensé que tenia hasta el Sábado a las 5:00pm y tuve que entregarla antes de la 1:00pm del sábado.
Dinah RThe rentals were very good. However, the rental reservation process was unacceptable. My reservation was changed to a local dealer 20+ miles from my homes location. I didn’t receive any notification of change whatsoever. I only found out by calling the store I’d be picking both rentals up at the day before & they couldn’t get it changed to their store. Next option (my only option) was to pick up at 2 different locations. That was a 24/7 set up. The mobile app didn’t let me complete the pick up by submitting my credentials via phone app. So had to waste another hour of precious loading time til 9am when the store opened. Returned to get the truck then drive 10+ miles to get the trailer. Overall I lost 3-4 hrs of valuable loading time because of this fiasco! Not satisfied with Uhaul at all! This experience may have quite changed my mind on using uhaul ever again.
Jerry TThe manager made my day. She helped me pick up my life.
Justin S