The guy stopped what he was doing and immediately took care of business. He was fast, efficient and clear as to why there was a minimal extra-charge for mileage. I would be happy to do business with him at that location again.
Erik K
Painless Auto Registration
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jamestown, CA 95327
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The staff was nice
TIMOTHY FVery unprofessional. Charged me for 4 extra days when I only should have been charged for 1. Thankfully, I resolved this with a wonderful customer service agent named Malia, but I would not use or trust this location in the future.
NOELA EThey did not check lights or brake lights. I was not an hour late.. I called no answer. There was an accident yet he charged me 30 more than my contract and said I would have to take it up with headquarters. I didn’t even get out of U-Haul when I picked up until 11:30. He was helping others in between my check in. I brought back the trailer at 10:45. I should not have been charged extra.
RANDALL JI picked another location to pick up our rental truck but we were redirected to this location. Opening hours were at 9 am but no one was there. We along with two other people waited until two guys showed up 8 minutes late. Neither one said one word or apologized and went indoors and shut the door on us. The other two people went inside and said “Are you open now?” Once it was finally our turn to pick up the keys, the one man checking us in was grumbling and saying he’s not in a good mood today. So it’s safe to say, that the star rating at this location is accurate and for good reason, beware.
Christopher W