Where we got it from, no one spoke any English. She didn’t know what she was doing. I had to have someone who wasn’t even there with us to complete transaction under U-Haul’s website because she couldn’t understand.
Betty M
Jarrettsville Carroll Fuel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jarrettsville, MD 21084
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Clean the vehicle, chips debris on seat. . Check the gas level. Drove lesss than 50 miles, put 5 gallons of gas in and get charged for 6 gallons. Said 7/8 but about 1/2. Filled to 3/4 and still got charged. Didnt get moving equipment I requested but u-haul still tried to charge me. Credit me in the end but very poor customer service.
Lee PHave someone knowledgeable explain the details of the purchase and fees. This kid didn't explain anything and seemed as if we were both doing something new for the first time. Now I have two different pending charges on my account for 120.00 and 167.00. My trip was literally 20 miles. Absolutely ridiculous.
Robert DThe experience I had with the 24/7 original pickup at Your Storage in Bel Air was ABSOLUTLEY HORRID. Literally beyond comprehension bad. I was picking up for our nonprofit who was hosting a donation collection drive and I had to show up more than an hour late to the event because your app and even internet explorer pickup options were not working. We looked like complete fools and had several donors call and complain because we weren't there. Who knows what the long-term impact of these donors poor experiences will have on our grassroots nonprofit all because of your terrible technology issues. NEVER AGAIN will our nonprofit use or promote you. Carroll Fuel was WONDERFUL!
Alicia HThe facility could not check me in because they were locked out of their account. The truck was pretty clean but had an unsmoked cigarette sitting on the passenger seat. The facility did not have the extra equipment I paid for to rent.
ANTHONY W