The uhaul was dirty in the inside and I had to clean it out. I also had to drive, 40 minutes away from where I live to pick it up. The only nice thing about the uhaul was that I didn't have to drop it off at this location again.Abigail B.
(U-Haul Neighborhood Dealer)
Jefferson, GA 30549
- Mon–Fri10 am–5 pm
- Sat–Sun10 am–4 pm
Services at this Location:
One-Way and In-Town® Rentals in Jefferson, GA 30549
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- 2.0 Average Customer Rating
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The gas station attendant had no clue or concept of how Uhaul worked. She kept telling me, "My husband is the one that does Uhaul and he is not here." They were absolutely no help. The process needed in order to get the access code to the key lock box was not made aware to us in advance and took an additional 45 minutes to complete once we arrived. This put us behind schedule.Christopher R.
Employee was rude, doesn't speak English very well, turned in wrong information on rental truck causing an overcharge, doesn't answer the phone, when she does, gets mad and hangs up before you can explain! Customer service was excellent over the phone, overcharge was returned, I will recommend Uhaul, and will use again!Charlie B.
Agent at pickup location did not put correct dropoff location even though I told him the original dropoff location when he asked me.John R.
Yes I called the 800 number I was told a total of $129. Then when I got my receipt it come up to $197 ridiculous. And it was 3/4 of a tank of gas I filled it back up to a full tank of gas lost my ass on that too. But I do feel I should have some kind of refund of little this is ridiculous it wasn't gone no more than four or five hoursconnie B.