First off the scheduled truck was changed to a different location. After the use of the truck I returned it to the original reserved location site and was told that would be an extra $200 fee unless I took it back to the other location where I got the truck. Luckily I had enough time to return the truck with a full tank and no overage of miles. I was told if I didnt have the same amount of gas it is $6 a gallon and if I put more in it would be credited to the debit card on file. Also credit for using less miles than estimated. Neither of these things were true. So having the extra miles leftover and gas was pointless and I had to drive all the way back to the location to avoid a fee. A lot of calling, messaging and blaming happened within uhaul that day. Before thinking I set anything up incorrectly I understand how it works and what i needed to do but was continuously told that someone would fix it. I now have the receipt and it wasnt.
DUSTIN C
Isom Vendors Mall
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jeremiah, KY 41826
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Let customers know the truck is not waterproof.If it rains your items will get wet.
SCOTTIE TPut a little bit of Grease or oil on parts that should be or that uses such lubrication
WILLIAM GWe were last minute walk-in customers who needed a one-way trailer. They were so helpful and friendly; I have had other experiences where stores didn’t want to rent one-way.
DAVID Ccustomer service is always great, and these people are top notch. thank you so much and keep up the great work!
John Z