We used the 24/7 mobile pickup which was absolutely terrible. Arrived at the truck and the app didn't work properly. Called the UHaul number and sat on hold for 55 minutes. We also tried to contact someone through the live chat, but no one responded to our messages. In the midst of waiting, we decided to go home rather than sit in the parking lot. Finally someone picked up and said that he reset something and it should work now but we had to go back as he couldn't help any further unless we were on site but also wouldn't stay on the phone for the 10 minutes it would take to drive back to the pick up location. When we got back to the truck, it did not work. Called again, waited on hold for another half hour before finally reaching someone through the sales department. That person tried to help for about 20 minutes but nothing worked. Finally at 10:30pm (2.5 hours after our pickup time), the owner of the pickup location happened to stop by by chance, saw us in the parking lot and asked if we needed help. Only when he opened up his shop and checked out the vehicle to us in person were we able to get the truck. Absolutely horrible service from the U-Haul customer service line. If you have a 24/7 service, you need to have better 24/7 support, that A) responds quickly and B) is able to solve the problems with the app. Will not be using this again. Completely wasted our time and delayed our move. This is not the fault of the The Find on 6. They were great and ended up saving the day.
Moving Truck Rental in Johnston, RI at The Find On 6
Moving to or from Johnston, RI 02919? Get FREE truck rental rate quotes at The Find On 6.
Get FREE moving truck, pickup truck and cargo van rental quotes at The Find On 6
-
Pickups Small jobs -
Cargo vans Small jobs -
10' truck Studio to
1 Bedroom Apt. -
15' truck 1 Bedroom Home
to 2 Bedroom Apt. -
17' truck Home up to 2 bedrooms -
20' truck 2 Bedroom Home
to 3 Bedroom Apt. -
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Johnston, RI.
Cargo vans and pickup truck rentals in Johnston, RI
U-Haul cargo van rentals and pickup trucks in Johnston, RI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Johnston, RI 02919. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
Features
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Customer Reviews
Nothing else
The person that checked me in and checked me out was friendly and professional. I was under a deadline and he did the paperwork fast and I made it on time.
the process to pickup the truck was never explained correcty I talk to several of your agents i got a different story every time . I also ask about the tolls on the mass pike no one had a answer so now i am being charged after the fact for the tolls . the cab of the truck was dirty hadn't beeb cleaned for a while . The agent a the find on rt6 johnston was helpful but still gave wrong information. on how to pickup the truck when no one was at the store
Fast and easy transaction associate was very helpful
NO IMPROVEMENTS NEEDED. Adam, the owner, was friendly, informative.
I was extremely disapointed that we had to wait an hour to get the truck after I had reserved it. I lost money within that hour after paying out the help and was late to the job. The reasoning they gave was that Uhaul's credit card process was not working at that time. I am extremely upset!
Everything was good
Owner was there late after hours working, was very warm and friendly. A very pleasant greeting after a long day of moving.
open up earlier.
I was treated promptly and courteously -- and I was given very clear information about pricing and vehicle features. Very nice people.
When UHaul quoted me a charge over the phone, it was significantly higher than the charges the dealer quoted. The dealer was correct. I would highly recommend this dealer.
I believe that absolutely nothing needs to be done.
Absolutely nothing ty.
It was a great experience with no worries
Nothing, everything was all good!
The staff was wonderful.
Nothing Keep up the good work Very nice box van thank you Tj
Very clean location, brand new truck with less than 1K miles. No problems.
To Top