Owner was helpful, but the truck did not have all the reserved equipment. I even called to confirm the truck would have all the equipment inside and was told it would. We were sent to this location, much further from my house, because the original location the truck was reserved did not have the correct size truck. We were then told by u-Haul over the phone to go even further away to get the dolleys and hand truck equipment, but that location didn't have it either. I wound up 20 miles over the milage limit because of this.
Carson S
The Find On 6
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Johnston, RI 02919
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Our experience was smooth and easy. We encountered no problems whatsoever, and in addition had the pleasure of what may be one of the best consignment shops in all of New England! Not only was the service friendly, efficient and timely, but we will certainly return to check out the merchandise at a more leisurely pace to see what treasures are available. Who knows, we may just have to rent another UHaul truck or van next time we visit The Find on 6. I recommend them without reservation!
Gerard PTruck was missing moving pads, dolly, and furniture moving carts
Jayme BHave the equipment ready as requested. If you are not able to have the equipment ready, you need to notify the customer via email, phone call or text. Train your customer service people to coordinate a scheduling pivot like Abby did, the other two CSRs I spoke to weren’t helpful whatsoever. Level of compensation credit is not commensurate with the pain, suffering, and cost incurred of Ubers going around the state of RI standing out in the cold for 2.5 hours. If not provided additional compensation for grief I was put through I WILL be coordinating a flurry of bad google reviews for the Cumberland-Mendon Rd location with my group of 50+ Rhode Island contacts
Thomas PIt was just a convent drop off point but the app and self drop was not loading.
Andrew L