I would think that my credit card is enough of a guarantee that I'll pay my bill and return your truck. Rental car companies don't require that you call my wife and ask if she'll pay the bill if I don't. You need to check your policies.Todd D.
Moving Truck Rental in Johnston, RI at The Find On 6
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Johnston, RI 02919
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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We used the 24/7 mobile pickup which was absolutely terrible. Arrived at the truck and the app didn't work properly. Called the UHaul number and sat on hold for 55 minutes. We also tried to contact someone through the live chat, but no one responded to our messages. In the midst of waiting, we decided to go home rather than sit in the parking lot. Finally someone picked up and said that he reset something and it should work now but we had to go back as he couldn't help any further unless we were on site but also wouldn't stay on the phone for the 10 minutes it would take to drive back to the pick up location. When we got back to the truck, it did not work. Called again, waited on hold for another half hour before finally reaching someone through the sales department. That person tried to help for about 20 minutes but nothing worked. Finally at 10:30pm (2.5 hours after our pickup time), the owner of the pickup location happened to stop by by chance, saw us in the parking lot and asked if we needed help. Only when he opened up his shop and checked out the vehicle to us in person were we able to get the truck. Absolutely horrible service from the U-Haul customer service line. If you have a 24/7 service, you need to have better 24/7 support, that A) responds quickly and B) is able to solve the problems with the app. Will not be using this again. Completely wasted our time and delayed our move. This is not the fault of the The Find on 6. They were great and ended up saving the day.Michael F.
Nothing elseJoyce M.
The person that checked me in and checked me out was friendly and professional. I was under a deadline and he did the paperwork fast and I made it on time.Michael F.
the process to pickup the truck was never explained correcty I talk to several of your agents i got a different story every time . I also ask about the tolls on the mass pike no one had a answer so now i am being charged after the fact for the tolls . the cab of the truck was dirty hadn't beeb cleaned for a while . The agent a the find on rt6 johnston was helpful but still gave wrong information. on how to pickup the truck when no one was at the storeJames B.
Fast and easy transaction associate was very helpfulPhillip L.
NO IMPROVEMENTS NEEDED. Adam, the owner, was friendly, informative.Sandy S.
I was extremely disapointed that we had to wait an hour to get the truck after I had reserved it. I lost money within that hour after paying out the help and was late to the job. The reasoning they gave was that Uhaul's credit card process was not working at that time. I am extremely upset!Albert D.
Everything was goodDonald L.
Owner was there late after hours working, was very warm and friendly. A very pleasant greeting after a long day of moving.Mark M.
open up earlier.Gordon M.
I was treated promptly and courteously -- and I was given very clear information about pricing and vehicle features. Very nice people.Michael D.
When UHaul quoted me a charge over the phone, it was significantly higher than the charges the dealer quoted. The dealer was correct. I would highly recommend this dealer.RICHARD B.
I believe that absolutely nothing needs to be done.alma N.
Absolutely nothing ty.alma N.
It was a great experience with no worriesLivio T.
Nothing, everything was all good!Joe M.
The staff was wonderful.CHRISTOPHER W.
Nothing Keep up the good work Very nice box van thank you TjSusan F.
Very clean location, brand new truck with less than 1K miles. No problems.Robert W.