We asked for paperwork showing we dropped of the trailer and the guy said no paperwork. I said i can i prove i dropped off the trailer. He said you do not. Had to call U-haul 3 times the next day as it showed we still had the trailer. 24hr later got the email . Will never us
BRIAN J
Ultimate Performance Auto & Truck Repair Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jurupa Valley, CA 92509
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Be open when you have an appointment. Wait time was 1 hour and 38 minutes. The office worker shows up in pajamas and bed head. She was a very kind girl.
Wendy AThe manager came out to attend to us after a half-hour wait, with hair like Albert Einstein or as if she'd just been struck by lightning, smelling of marijuana, and with another woman covered in tattoos.I don't know what's wrong, but it took, without exaggeration, at least 45 minutes to an hour to process the rental. They said their system was malfunctioning. They never explained to me that there was a time limit for delivery. The vehicle and on Saturday she called me very angrily to ask when I planned to return the truck, me believing it was $19.90 per day Plus $1 per mile, I wasn't worried. And it turns out that for 4 days of rent without moving the truck at all He charged me $75 first, and then $250, so $335 for having the truck parked. I thought at most it would be $100 plus another $100 for insurance, miles, and gas. And the worst part is that they put the truck on hold and threatened me.By reporting it as stolen when I had already handed it over on December 21st Very bad experience, the worst.
RITA SThere is no personnel in the field to help me to remove trailer.
ALBERT CI only went 14 miles and got it back 1 hour early will I get reimbursed for that
heidi s