Great service , more than willing to accommodateJeff D.
Moving Truck Rental in Kanata, ON at Cadillac Storage
(U-Haul Neighborhood Dealer)
Kanata, ON K2K1X7
Services at this Location:
- Mon-Fri: 9 am - 3 pm
- Sat: 8 am - 2 pm
- Sun: Closed
Special Operating Hours
- 5/16/2021 - 5/17/2021: Closed
- 5/19/2021 - 5/20/2021: Closed
- 5/23/2021 - 5/24/2021: Closed
- 5/26/2021 - 5/27/2021: Closed
- 5/30/2021 - 5/31/2021: Closed
- 6/2/2021 - 6/3/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Kanata, ON K2K1X7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent service! Will definitely rent from again. Thank you so much!ELYSEMARIE H.
My experience was good. I was in and out.michael N.
Nothing they go above and beyond to make you feel comfortable and welcome and great servicejeff B.
Very friendly & helpful, made my moving experience an easy one! Thank-you!danny W.
Super clean, very friendly, good experience. Thank youMichael S.
My pick-up location was 15 Campbell Reid Court, Kanata, Ontario....not the pick up location listed above. I was very pleased with the service and especially liked that we could speak to a person "live" on site.Gregory S.
Just making Ã truck check with the customer before handling.Andre F.
The truck does a lot of shaking at 60miles per hour. The front end needs work.peter C.
Judy & family are great representatives for U-HAUL. Friendly old fashioned service ...something that isn't a given in today's world! Thank you.Craig H.
All-in-all...very satisfied with the people and rentalstephen D.
I booked for 20 hours online but when i arrived, it was only reserved for 6 hours.Beth F.
Great owners and very convenientMr Peter S M.
Would never ever recommend uhaul and will never be using it again. We had a horrible experience- which my husband detailed in your earlier email looking for our feedback so not sure why u sent us another one. Firstly our trailer that we reserved was not available at the original location which caused us to drive Last minute to a much further location in order to get a different one! Terrible communication started here. We finally got our trailer and left Ottawa enroute to Calgary but our vehicle broke down in thunder bay and we had to leave the uhaul there. After spending a significant amount of time trying to locate someone to pick it up in order to return it we did. The â€œuhaul agentâ€ said they were on their way and that we did not need to wait for them. Said he was 30 min away -Directions were given. Uhaul told us we had to pay the entire cost of the rental despite only being barely half way thru our journey. We left Thunder Bay aug 12 and arrived in Calgary the 16th. Last week we were contacted by uhaul advising that our trailer was overdue ! And where was it? Seriously. We spoke to 3 different people from uhaul telling them what had happened. Yesterday we were contacted again and they threatened to File a police report! We had to Call various garages in Thunder Bay to identify the agent in order to see what he had done with the trailer because your employees were so incompetent and this after we had been charged the WHIOLE amount for the rental! When we finally thought we had located your agent and spoke to him he denied being the agent that was to pick the trailer up. But we later confirmed thru cell records that he was in fact the one. We called him back and he said he picked it up immediately after speaking with us the day before- sept 9th! It was still at the car dealership where our vehicle is under repair! And uhaul threatened to call police on us?! Shame on you all and you need to improve your internal communication and tracking of your trailers. Once we get settled in our new home I am quite motivated to go public about our experience as it was horrible!! I just cannot believe that any company would provide such terrible customer service. If you care at all to make it right you would refund us our money. We spent a significant amount of our own time doing your work for you.Robert M.
I have rented from many places, and many different companies. This was the best experience I have had. The staff was very friendly and helpful.Tyler C.
Nothing all goodpeter B.
very friendly employeesBERNICE C.
The owners are wonderful, helpful and professionalStan N.
Update the website with the correct address so you don't have to drive to a house and read a paper o the side of a garage. Also improve the online check in so it is truly as contactless pickup. It negates to reason behind online check in and contactless pickup if you have to go inside and fill out paperwork.Patrick L.
Once again, this U Haul location is my go to business when I need to rent a truck or trailer. Always accommodating and always works with me for timing and what I need. The BEST!CHRIS P.
Everyone was courteous, respectful, and helpful! Thank you so very much.Marian S.
Nice friendly service! real people doing real jobs!Michele C.
I was given this address for a mobile pickup (1725 Dunrobin Road). I arrived at this location at my pickup time, logged into my Uhaul account and nothing worked. I tried numerous times to call Uhaul and I couldn't get through. By the time I got through to their 1800 number, I had already left as I had been sitting in my car waiting for over an hour. When I got home, a DIFFERENT Uhaul location in the city called me and said they were waiting for me to pick up my truck. However, this location was not the location that I had picked / was in my email when I booked my Uhaul. It was very confusing. The customer service was great, and the woman at the shop (Not dunrobin road location) was very helpful. Overall it was a very frustrating and confusing experience...I will not be using Uhaul again.Zachary H.
Pleasure to deal with Judy!Thomas L.
Everything was great, starting from the initial phone call when i made reservation untill they hooked the trailer to my truck and wished me safe trip home. 6 out 5 starsagim S.