They will not refund my extra money owed to me from my deposit, have been battling to get it for days. Also rented my U-Haul out with out finishing my return then claiming I used a whole quarter tank of gas to go 2 miles. This is the worst experience I have ever had at a U-Haul. The owner answered instantly to rent me the truck, but after days of calling and showing up multiple times I still haven’t heard back or been able to receive my money!
JAMES M
IMG Business Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, MO 64130
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Staff very nice and helpful, facility clean, equipment clean. Would definitely recommend!
CANDICE WNot the easiest location to get in and out of because of my lack of familiarity with the area, but the person there was very friendly and helpful. So over all it was a good experience.
MICHAEL FThere is no signs telling you where to park the truck. The Uhaul business is next to a laundry mat but there’s no way inside the business. The door was locked but it said open. I attempted to call the office but they didn’t answer. Luckily they saw me sitting outside and they came out of the building to help. Definitely won’t be returning to this location
PAIGE EThe rental process was very good. They were very helpful, professional and courteous. The only issue is the location - it was a little difficult to get the trailer in and out, Otherwise- very good.
Terry B