I got doubled charged for everything without my consent (and unexpectedly) and am not happy. I will be pursuing legal action if I do not get my money refunded.
Alexander R
Runn Logistics LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, MO 64116
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Very nice gentleman.
Bradley MUpon renting a truck, the employee falsely claimed the safemove insurance add on was 300 dollars, then offered a discount of $75 and claimed he had to pay for this with his card. And demanded I hand him cash to pay him back. Upon reviewing the receipt I clearly could see the 75 was charged to my card. And after making this clear to him, he demanded I hand him cash anyways because he claimed he saved me over 200 on the safemove insurance. He then approached me and intimidated me to hand over cash. Out of fear I handed him $40 cash and left as fast as I could. This is fraudulent double charging, extortion and intimidation. I demand a formal investigation into this matter.
BAYLEE COwner was not there. Hours posted was 10-6. I had to call and find out where he was. Stated that his meeting ran late, but I could hear kids yelling in the background.
MICHELLE HVery Satisfied with Pick Up and Drop Off stations
rita l