Site not properly labeled and almost missed it and would have been hard to turn around and would not been able to come in from the other direction. Check in process took forever since I used the app to checkout I had to do everything. Over all experience was unacceptable. Do not like the fact when placing a reservation weeks in advanced that the pickup location "now won't have my vehicle" is not acceptable and another location will not send a truck to my desired pickup location. Had to go out of my way or upsize which was unacceptable.
JIMMIE B
On The Road 109
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Katy, TX 77494
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Ali was super helpful and really nice even though the map has this location 2 miles away from the actual location, and it’s behind a pretty sketchy gas station with only a few spots for rentals
HARLIN BAC didn’t work
Steven HAli was very friendly and helpful.
domonique hSet the address of the pickup location to display Texaco gas station.
Kerbert V