Ali was super helpful and really nice even though the map has this location 2 miles away from the actual location, and it’s behind a pretty sketchy gas station with only a few spots for rentals
HARLIN B
Customer Reviews for On The Road 109
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
AC didn’t work
Steven HAli was very friendly and helpful.
domonique hSet the address of the pickup location to display Texaco gas station.
Kerbert VThe location in college station wher I ordered the truck originally called the morning of pick up to tell me there were no trucks and wanted me to drive 40 miles to Cameron. I cancelled the original reservation and made another reservation to this location in Katy where I live and drove it to my child’s apartment in College station. Ali was so kind. He explained it’s a new pick up site and he went above and beyond to make sure the truck and equipment was what I ordered. They were out of the furniture Dolly, but he removed it from order. Service was great and after the disappointment in College station, it renewed my faith in Uhaul.
Lorie CGreat service from agent
Christian FEn mi experiencia perdí 30 minutos esperando que apareciera la persona para la entrega de las llaves, especificar mejor la localidad o ubicar con el número de contacto directo
Maria tThe attendant was trying his best but could not get the app to work i was there for almost an hour even after applying online Make the application seamless and easy for a 70 year old to operate :)
Jimmy B