There is nothing fancy about this location. It does not look like an office. The guy had to finish watching videos on his phone before he decided to let me in through the gate after he picked up my call. The truck was not extra dirty on the outside but it was not clear either. I wasted my time when picking up the truck because he could not figure out your guys U-Haul app how to check me in. It was my first time and I wish I had known how the truck pickup procedure is done. I would have checked me in myself. It was not only his fault but I had to wait with him on the phone to get assistance from U-Haul customer support, so that he could check me in. This took good 15 mins of wait. Overall, I wasted 30 mins of time. My carriers idled for 30 mins.
Oleksandr O
Aacme Towing LTD
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kelowna, BC V1X2J8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Clean the inside of the cab. It was filthy dirty, steering wheel was sticky, dirt and gravel on the floor matts. Looks like it hasn’t been cleaned in 2 years. The drivers side front tire was bald on the inside which I felt was dangerous driving that truck out on the road.
David OThe unit wasn't clean, the oil was low, motor was missing, so fuel consumption was absurd at the highest gas prices they've been in Years! I even filld it, when I got it with a documented 1/4 tank. They still over charged me. Not impressed. Maybe I got a lemon, still they should be clean and gone through before they hit the line up. I didn't even get the equipment i rented. Done with it.Nuff said.
zack mBetter signage, better instructions for how to return keys and vehicle, better communication by dealer, less dodgy area, correct address for dealership (address is currently very misleading and businesses in the area don't know the drop-off exists)
Cindy HVery friendly and helpful.
Brenden C