Everyone was super friendly and helpful. They also recommended a tie down net that the attendant at the transfer station really appreciated saying that so many people renting trucks fail to tie down their loads properly.Shawn S.
Moving Truck Rental in Kenmore, WA at U-Haul of Kenmore
Kenmore, WA 98028
(**No On Site Parking**)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Kenmore, WA 98028
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Too much to write so I'll keep it short. Super long hold times to speak with customer service, so you need to hire some more customer service agents badly. The â€œreservationâ€ system for the â€œfree first month of storageâ€ is garbage. It is a complete misnomer because it implies that the customer is granted storage but you fail to mention (or maybe it is clearly hidden in the fine print that nobody reads) that it is COMPLETELY based on availability. We â€œreservedâ€ a unit in Bozeman, where we were moving to, but there was no availability, so the â€œreservationâ€ was completely pointless and we had to scramble to find a space, which was not ideal. Overall I would not recommend U-Haul.Benjamin E.
Takes about 10 minutes to use the online after-hours return to save the $20 in-person charge, which I think is extreme.Byron R.
The people were rude.. I got a parking ticket for parking where i was told The late hour return app did not work after trying for 30 minutes.. just kept referencing my labor help, not the unit rental so I was charged a "convenience fee"CHRISTIAN S.
Cheaper gasEFRAIN I.
I had a very poor experience with the online pickup. It took far too long and did not save me any timeKevin F.
Overall it's sooo goodSRINIVAS K.
Keep up the good workRobert D.
Horrible service at dropping off.YOSIEF T.
Dropped off after hours, facility was closed, no comment.Robert E.
The gentleman who helped me both check out and back in the next day was exceptional. Very polite, professional, careful and friendly. He was also running his tail off taking care of multiple customers at the same time. He is an asset to your team!Michael C.
Very disappointed. They charged us for 150 miles of usage. Which is double what we expected. We calculated what we had done...at only 75 miles. At almost $2.00 a mile that was an additional $150 dollars. We have had great experience with U-haul in the past...but this was the first time we used the Kenmore location. Probably not going to use them again if they are double charging. We also had wanted a trailer and site said it was available only to find out it was not and thus we had to rent a truck. So sad!Brian W.
They were short staffed, only one guy on a Saturday morning, but he worked hard, stayed calm as he got through each customer in very long line. Give him a raise!Laura H.
Nobody was present in the store for lengthy period. Customer in front of me was not patient and left. Stark contrast to the store in Kirkland next to Costco. Saving grace was the nice older gentleman who was very helpful when checking in.MIROSLAV P.
Great customer experience. They provided us with a hard copy receipt and was done in 10 minutes.DAMON T.
I tried to do the transaction into your website and I couldn't because it said my passwords did not match on page 2?. I typed them about 20 times to no avail. I finally just went to the store.CONOR O.
Staff are rude and don't seem to care about their job or the customer.Gregory N.
Wonderful staff at this location. Efficient, fast, and friendly. WHen someone tells me they need to rent a truck, I send them to Kenmore UHaul location.PAULA MAUREEN W.
Everything was perfectRoger G.
Service top notch. The nearly new Silverado was a really good vehicle. Clean. Well maintained.Robert W.
Inside fuel level is accurate and not assumed to be Full It was a quarter tank yet showed full on order receipt. When told of the discrepancy upon return w a Full tank manager said nothing could be doneMark C.
Would not recommend as we were not told that dropping it off after 5 pm would incur an additional day's rental charge PLUS a $20 after hours drop off fee. First time I have had that experience.Robert T.
Very quick and easy check out process. No issues.Michael L.
Your " phone app " is poor , your web site is also poor , having to listen to minutes of talking BEFORE. I am put on hold , 38 minutes on hold......then finding out about your " EXTRA FEES " .....I will NEVER recommend Uhaul again........Ronald W.
My favorite U-Haul location to rent from!Kimberlee C.