Hi I like this location Very professionally service Always on time Truck always clean and ready for use I’ll definitely continue my business with you Thank you 😊
MORDECHAY C
Pakmail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Key West, FL 33040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Pakmail itself is fine. But the Drop off location was not pre determined in the app, nor listed on the contract. I had to call 24/7 help to get approval to drop the trailer after hours (8pm). They originally gave me a drop location 150 miles away. It took 20 minutes on hold + 10 minutes of call time just to get approval to drop the one way trailer at my local uhaul dealer. This has happened to me twice now. Please figure this out so it's easy and I don't have to call every time.
BRYAN DYou should advise the owner to wait for all members of the customers party to leave the office before he starts taking about them. I went into the Pakmail location in Key West Florida Monday to see if he would be willing to help our local non for profit kids organization with a u haul so we could move our storage unit. He said he would do it for half pice. The Nice lady at the computer asked if I could provide proof I was in charge of the organization which I did (email of our units home page and My and the Organizations name on the debit card I used) and was on my way. When we got in the truck my 14yro son told me the guy said when I walked outside (he was still petting the dog) how was he supposed to know I was who I said I was and not just some random guy off the street (I don’t know how many people walk into his location and say they are the volunteer leader of a non for profit kids organization but ok) and why didn’t I just rent it from Midguard. I went to his location because he is local, I hear him on the radio regularly, and I also volunteer at the local sailing center where they recently helped with a U-Haul that I helped load, unload, and drove all weekend. Lesson learned next time I will go to Midguard.
GREGORY Tgreat customer service,, very helpful
JAKE BExcellent Service
BONNIE B