went in person to make a reservation. got an email confirmation with contract details that do not match what was discussed. got an email saying that my reservation was cancelled even though i did not cancel it, turns out they somehow booked me twice. was told id get a call 24 hrs ahead as confirmation but never did. called in to confirm my reservation and found out the pickup time did not reflect what was discussed. showed up for truck pickup and credit card terminal malfunctions. requested km package was not on the contract. there was garbage in the truck, including a pack of cigarettes, so clearly no one has inspected it. paid 338$ at time of pickup but on return im getting another bill for 370$. you tell me. how was my perceived experience of this uhaul location?
Moving Truck Rental in Kingston, ON at U-Haul Moving & Storage of Kingston
Moving to or from Kingston, ON K7M3G1? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Kingston.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Kingston
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Kingston, ON.
Cargo vans and pickup truck rentals in Kingston, ON
U-Haul cargo van rentals and pickup trucks in Kingston, ON are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Kingston, ON K7M3G1. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
always clean the pick-up inside, including steering wheel, door handles, rear view mirror, dashboard - and even more urgent during the duration of COVID-19
No good job.
That was easy, thank you!
I used the website pick your truck application. The truck was not located where the website was displaying it.
Not a thing! Service was excellent and the staff very helpful.
Nothing as far as I could see
Friendly, efficient staff.
Shelby was Fantastic. Thank you
Very satisfied, these guys all explained everything very well
Clean your facility. Also, clean your vehicles. And last but not least, maybe find a facility that people can park at and have an option or leafing their vehicles while they pay hard earned money to rent your poorly kept vehicles that are far too often barely safe enough to be road worthy.
Offer another option besides. We don't have anything available when there was more then enough vehicles to rent on the property. The guys who were cleaning the vehicles when they came back gave me better news then the desk person. He wasn't very nice like his coworkers were.
When attempting to return the truck after hours through the online return platform, it would not accept my location. I ensured the locations services was turned on and have pictures to show the time of return etc.
Clean the interior of the truck
The storage facilities were overbooked and full, so we couldn't use our free month of storage there. As well we dropped our vehicle off only for them to tell us we should have been there 4 hours ago? We had no idea we had a time limit, nobody informed us at any Uhaul and not did this location call to see where we were.
Very quick friendly service. I was very pleased with the people that were working the day I rented. Only negative is that the UHaul truck itself was pretty rough in the driving area. It was clean but just seemed old and needed a few things fixed.
Excellent quick service. Very helpful staff. Clean inviting location.
Everything went smoothly for a last minute move. Truck performed great! No complaints at all!
Customer service is very bad. I had to remain on the call for 30 minutes just to get in line.
The instructions for fuel was not clear and when I spoke to the employee about how they could instruct people about the fuel instruction he was rude. I simply said he could explain to customers by saying this part on your paperwork tells you how many litres to put into the uhaul. Instead of this is where your fuel needs to be at.
The customer service provided by UHaul was absolutely horrific. They overcharged us multiple ways, and they changed pick up and drop off locations. I will never use Uhaul again, and I will direct all of my friends and family to never use again.
All staff friendly and professional Reservations issues quickly solved and accommodations for extra time and mileage due to availability very fair Thank You
Drop off was during off hours.
Have your agent, as they're booking the reservation for the truck, remind, or point out to, the person renting the truck, that while a dolly and blankets are available in the back of the truck for a nominal fee, any rope for tying down the cargo must be supplied by the person renting the truck.
Everything went down perfectly. I needed a van to transport a large appliance from nearby CostCo to my home. Was able to drop in, get a van, move the stuff, and return the van within a couple of hours. This is the second time I've done this. Super convenient. No complaints. Thanks!