I still haven't received a final receipt. So the rating is slipping seriously! This is important, because this is cottage country and I like many will be going home. So to contest any billed discrepancies will require difficulties. The only reason this is a recommended location is lack of options.
Mike L
Shop and Save Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kinmount, ON K0M2A0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The person in the store was not familiar with how to return the vehicle - she wanted my cell and account info and said someone would call me later. I then went through the self return process on the app and then went back to ask where the drop box was - she didn't know and said she would return the key to someone when they returned. I was not able to receive a credit for the 25 missing blankets as this is not an option on the app and the person at the drop off location was not familiar with UHaul. I was told that the credit I received for having to drive 2 additional hours to pick up the truck would offset any gas charges yet I paid $100 for gas and was still charged $9.0 for mileage so still ended up paying more to use UHaul for this move. Not a good experience!
DUFF MNo improvements needed. It was quick easy, and the attendant was polite ans helpful.
CHRISTOPHER MThe owner Jay was extremely kind and helpful. The parking lot was very crowded and difficult to get in and out, but he helped me park the trailer when I returned it. It would be easier if there were less rentals in the lot.
LORIE RLets start with 3 stars. I would add one more if the location had those portable trailer jacks. Those trailers are heavy and take two to load it to avoid injury.
KENNETH K