They over charged me for the rental They were late and claimed that they gave me the equipment later than I had the rental they opened the location at 10:15 and had to wait an addition 15 min to get the rental They claimed to give me the equipment at 9:25 which is fault and unethical to do They over charged me for the fuel when I gave back the equipment with more fuel than I had it in the first place Charged me for an extra day when I returned the equipment definitely not recommend to get rentals at this location I've been renting from uhaul for a long long time and I never had this happened at any other location to be honest really disappointed
EMAN A
Weber Convenience And Smoke Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kitchener, ON N2A2Y5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Great customer service, answered all my questions with ease Super friendly and helpful
PAUL Svehicle was covered by snow, no snow brush available, van was filthy and with strong odor. Tire pressure and engine oil lights on.
Joao APoor customer service from the center and his behavior was wrong.
Christy AWhile the truck was clean and ready, the brakes needed repair. Overall, maintenance could be improved.
John J