I used the U-haul app to reserve a truck, utility dolly, and half dozen blankets. The app said that this location had all of the equipment. It did NOT. I was only able to get a truck. I had to go to another location to pickup a utility dolly out of my way and pay extra. I will NEVER use this app again. I will call a location to make a reservation so that I can talk to a person, who knows what equipment is available.
SHAWN F
Kittredge General Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kittredge, CO 80457
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We realize it's a small shop, but would've been great if they had a furniture mover with the castor wheels. We decided last minute it would be helpful, we hadn't put it into the order. Would be great to have a few of those things on hand. Again, I realize it's little and space is tight.
Sara BThis location is too small for dealing with trailers.
GREGORY COut of the way to pick up a trailer. Person was not very helpful with information and missed a pin on the hitch hook up.
Jennifer HShowed up, was told we had to provide the hook up for the lights on the trailer. It was never stated in my reservation I needed to do that. The person had no knowledge of hooking up the trailer. He actually let the chains touch the concrete when hooking it up. He was also sexiest. He didn’t want to talk to me (female) he would only talk to my partner (male). Also very unhelpful with the reservation. It seemed like he had an excuse for everything. I would go as far to say that the trailer was unsafe due to the condition of it. It was very obvious that the tires were old and low. I would highly recommend that this place stop providing U-Hauls. I fear that someone is going to end up injured or even killed due to the negligence, incompetence, and ignorance at this location.
HANNAH H