I did not have Internet or cell service, therefore, return was a little difficult for me. The gentleman in the hemp store was helpful by telling me to just put the key in the dropbox and give me a phone number to call Shannon. I left a message with Shannon that the U-Haul had been returned.
ANDREA B
Chapman Hemp Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Knoxville, TN 37920
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No one to speak to when returning item
BRADLEY CWe learned the truck has an oil leak. It ruined both the driveways we used to load and unload our belongings. I would like to make a claim to paid for the cleaning of the driveways.
Ganna AI dropped the vehicle off after hours. Parking lot was in poor condition and it was unclear where vehicles were to be dropped off. In the back there were low hanging branches that could potentially scrape or damage vehicles. The grass and weeds around the building needed to trimmed as they were quite tall, looked unkept, and in need of attention.
ROBERT RI didn’t realize it was completely self service. If I had a friend new to truck rentals, I would direct them to a full service dealer. The truck was clean, but the app would not let me check out the truck. Luckily, the field rep was close by and he was able to get me on my way. The truck displayed a warning about the traction control after about 10 miles of highway driving. I texted the field rep to see if it was safe to take it on my 200 mile journey. I still have not heard back from him- 3 days after I picked up the truck.
Susan R