Just prepare them for all you need to do to check in at vehicle pick-up … using your phone to take pictures of the rental vehicle, etc through an app.
John W
La Grange Park BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in La Grange Park, IL 60526
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Vehicle was left dirty and windshield wiper was broken other then that experience was good and the customer service reps on the phone were excellent.
Pete RThrough no fault of the location, I had a very frustrating experience. My reservation was converted to a 24/7 reservation that appeared to have required the app, without asking me, and this was referred to as an “upgrade.” It took 40 minutes for my confirmed reservation to be ready for me to use the truck, and required a call to customer service by the worker at the counter. I did not want to use the app and had uploaded all the information requested at the time of the reservation, yet I had to do all of that a second time, standing in a gas station, as well as installing the app I did not want. I had reserved the truck for eight hours, and received a notification at 6 hours that my truck was due soon, and that I’d need to fill the tank or be subject to a fuel surcharge, with no indication of what that surcharge would be per gallon. This felt deceptive. I was late to an appointment because of the delays at pickup, yet I was expected to return my truck at the time I’d chosen at reservation. The poor clerk at the gas station had to resolve my problems as well as helping the other customer having the same issues at pickup. I had to install an app I had no interest in, in a hurry. Again, this had nothing at all to do with the location, but it did not make me want to use U-Haul again.
Katherine WPoor set up. No bathroom available. Rentals agent is behind bullet proof glass. Rental agent is very hard to hear. You can't get a paper receipt. A poor experience overall!
Lloyd ANo se por que me cobraron tanto dinero.
paola n