“I am extremely dissatisfied with your company’s conduct. This is outright deception. I drove a total of 90 km with your vehicle, yet you charged me only $90 for fuel. I demand that this matter be corrected immediately.
Muhittin A
Depanneur 7 Jours
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in La Salle, QC H8R2A7
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Customer Reviews
- 4.0 Average Customer Rating
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Not necessarily but it is a good idea that U Hall provides better trucks than the one I used which was really old.
Sher ALocation was NOT WHAT WE WERE TOLD WHEN RENTING. It was further away, over a very busy bridge, and in downtown MTL as opposed to in Chateguay literally across the street from the move in location. We were told we were to return to the Chateguay location when renting, and only told we need to return to downtown MTL after we had arrived at the move-in location. The U-Haul staff on the phone was entirely unhelpful and not willing to give a discount or accommodations for the huge inconvenience this caused. The fact that the larger Chateguay location "does not accept 20ft trucks" is entirely unbelievable, when the MTL location was tiny - the truck barely fit in the lot. Furthermore, if that location does not accept 20ft trucks, we should NEVER have been told it was available as a drop off in the first place. Furthermore, the location was a run down, dirty, sketchy corner store in a bad neighborhood. This experience spoiled my view of U-Haul, and I will be seriously considering another company when renting my next moving truck.
COLIN GTruck was full of ice and snow we had to dig out and clean off. There was no washer fluid in it and the tires were terrible.
Carla SExcellent service from the entire UHaul team. Even made a few calls that were answered asap and solved all of our issues! Thank you.
Ruth E