Didn’t give me $100 deposit back :(
Elizabeth K
Crandall Enterprises
24/7 Rentals
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U-Haul Truck Share 24/7© Location
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One-Way and In-Town® Rentals in Lafayette, IN 47904
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- 2.5 Average Customer Rating
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How U-Haul Reviews WorkThe key return box was pad locked and no code provided at checkout in the app or via email. No way to return truck key.
Vanessa AThe cell service is awful in the area. Both my wife and I who have both an iphone and android have the same issue. Every time we tried to take the required pictures it would reset the whole process. I had to drive and park at a location somewhat nearby that attached to another cell tower so I could take a picture or my face to move to the next step. I was told the keys should be within a lock on the uhaul when in fact they where next to a building not even attached to the uhaul parking lot. I tried solving these issues with both the website and the app and ended paying but not able to take the "required pictures" awful experience
JOSEPH BTruck smelled like urine for a second but then went away. The cupholders were dirty. One thing, the key box needs better signage bc it took a minute to find. Other than that good one.
Joshua DI checked out online. Went to drop off. A box was there with a lock and code. I checked out online , wasn’t given a code. Had to call number. Was on phone for 30 minutes and didn’t come up with solution. They had me drop off keys ay a different Uhaul location. Went there and they were nit helpful. Now just hoping I don’t get charged something additionally for the key at another location.
robert f