My equipment that I ordered was not in the back of the truck like it should have been. I paid for the equipment but it wasn't there. Also the picture for the key pickup was not too informative as it was confusing where it was located.
Mark R
Crandall Enterprises
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Lafayette, IN 47904
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Had a problem and the owner called me directly and handled it with great customer service, be more like this location and you’ll be successful.
Caleb CThe check in and check out was a nighmar3 and i was overcharged
Jennifer DThere was nowhere to drop off the key and I had to shove it through a crack in the box. There was a lock but I didn’t have a code.
Monica SThe whole pickup procedure could have been explained better. We arrived at the site without any idea of what to expect. Fortunately, the customer support representative I spoke to was very knowledgeable, patient, and friendly and talked me through the procedure of picking up the truck
MICHAEL S