Website was not functioning and took me more than an hour to get the vehicle. Did not tell clear instructions to collect the keys for mobile pickup. The keys were inside the office and the personnel did not come to hand them.
BALA G
Happy Campers RV Sales & Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lafayette, IN 47905
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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was closed on Saturday and all Holiday weekend. I had to download app and take 30 minutes to check my truck in to avoid a $25 charge. Did not ask to drop off here and will not do so again.
DAVID SIt was a horrible experience. They overcharged me. I used far less than a quarter tank of gas and they charged me $77 for a half tank. The staff is disorganized and wants you to do all their work on the app or link which they admit they don’t understand. U-Haul rep was supposed to call me at 2 pm today and did not. There was no ac. I want a full refund
john fThe guys were great! Very accommodating, friendly and helpful!
KRISTINA PTruck was not very clean , nor the inside cab or loading area or ramp , did have an issue with lights but mangers had the problem fixed at a different location close by.
JACOB S