We provided two licenses (myself and spouse) for authorized drivers but apparently they only entered one, so when we returned the vehicle the desk agent (quite rudely) made an issue that an 'unauthorized person was driving,' which is not the case. Then even though we returned the vehicle a day early we were charged for the other day because it went over the '24 hour window' by 2.5 hours. So even though they had the vehicle back to re-rent we were charged for it.
LAUREN D
Value Store It Lakeville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lakeville, MA 02347
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I rented a truck and a van for my move.my rentals were great, fast efficient service! Thank you!
KELLY MGreat service by your staff. Highly recommend
BRIAN CThe location and the clerk were good but the fact I was overcharged $45.00 not so good.
BRIAN MThis was an after hours drop off so we did not speak to any personnel.
James P